Frequently Asked Questions

Can I order food online?
Yes. Browse our full menu, choose your items and checkout securely. You can pick up in person, request delivery where available, or collect at a set time.

What payment methods do you accept?
We accept all major credit and debit cards through our secure payment provider. Cash is only accepted for in-restaurant orders.

Can I change or cancel my order?
Contact us as soon as possible on 07565 250522. Once food preparation has started we may not be able to cancel or refund the order.

Are vegetarian and vegan options available?
Yes. Many of our dishes are vegetarian or vegan and are clearly marked on the menu. Ask our team for help choosing.

How do I tell you about allergies?
Add allergy notes at checkout or speak to a team member before ordering. While we take every care, our kitchen handles allergens and we cannot guarantee zero cross-contamination.

Do I need to book a table?
Walk-ins are welcome, but we recommend booking online at busy times to guarantee your table.

Can you cater for parties and events?
Absolutely. See our catering page or contact us to discuss bespoke menus, dietary requirements and group sizes.

How do loyalty points work?
Earn points on every order and redeem them for discounts at checkout. View your balance in your account.

Can I buy a gift card?
Yes. Purchase digital gift cards on our gift cards page and send the unique code to friends or family.

What is Lifetime Membership?
Our Lifetime Membership gives you a permanent discount on every order and priority access to new dishes and events.